FREQUENTLY ASKED QUESTIONS
Who makes INGASILKS silk scarves, neckties etc.?
Each piece is individually designed and made by hand by Inga Strause Godejord, at her home studio in Houston, TX. You can learn more about it on The Process page.
What is painted silk?
Every piece begins its life as pure white 100% silk stretched on a frame. A combination of techniques to create the scarves, from a fluid watercolor method to a more controlled resist technique is used.
Do you do custom orders?
Yes. Please email INGASILKS so we can discuss bringing your vision to life. The hand painted silk scarf you order will be ready to ship within 2–4 weeks. Silk scarves and ties make sophisticated and luxurious gifts for women and men for any occasion from birthdays and anniversaries to graduations, proms and holidays. Each scarf and necktie is a unique piece of wearable art – it makes your gift much more special than those bought from a store.
How do I care for my silk scarf?
To care for your scarf, hand wash in cool water with a little gentle soap. Press while damp with a press cloth over the top of the garment and the iron on medium setting. It may be also dry cleaned. Do not display or hang in direct sunlight. Never spray perfume or deodorant directly on the silks and do not use bleach, stain removers, as this may have unpredictable results.
How long does shipping take?
All orders will be shipped within 1-5 business days of payment being received, posted via USPS tracked and signed, unless you have selected special or expedited delivery where available.
What forms of payment do you accept?
All major credit cards are accepted.
Can I return my purchase?
Purchased items can be returned as long as they are unused and in their original packaging for any reason within 30 days of purchase. Email email@example.com to arrange a return. You will be required to cover the cost of shipping fees for returns.
Have more questions?